Meet the Advisory & Coaching Team

Meet your High Impact advisory and coaching team. A group of AI-powered specialists designed to think like experienced leaders, coaches and advisors, and work alongside you whenever clarity matters.

Each advisor is built for a specific domain, from executive coaching and strategy to cyber, customer experience and digital delivery. This means you get depth, not generic advice. Clear structure, informed challenge and practical guidance grounded in proven frameworks and real-world experience.

Your advisors help you make better decisions, prepare for critical conversations, review documents and turn complex situations into focused action. They’re always available, deeply integrated with High Impact Academy tools and designed to help you move forward with confidence.

Alex — HI Coach profile photo

Alex

Executive Coach

Resilience Personal Growth Leadership

Your personal advisor, sounding board and capability builder. Direct, supportive and focused on forward motion.

  • Help me clarify my next move
  • Challenge my assumptions
  • Coach me through a tough conversation
  • Turn this into a simple plan
  • Point me to the right High Impact tools

Alex is available on the Starter plan & all yearly memberships.

Danni

Strategy & Transformation Advisor

Planning Business Cases Execution

Sharp thinking and making hard choices. Danni helps you simplify, prioritise and execute.

  • Review a strategy on a page
  • Stress-test assumptions
  • Clarify priorities and trade-offs
  • Build a 90-day plan
  • Strengthen a business case

Danni is available on the Starter plan & all yearly memberships.

Miles

Cyber Security Specialist

Governance Risk Management Controls

Practical cyber security guidance for leaders, without the jargon. Miles is clear, calm and risk-aware.

  • Review a risk register
  • Identify control gaps
  • Threat-model an initiative
  • Draft a security plan
  • Explain cyber in plain English

Miles is available on all yearly membership plans.

Sofia

Customer Experience Advisor

Customer Value Service Channel Mix

Sofia can help you design better experiences that your customers will feel and your teams can deliver.

  • Review a journey map
  • Find moments that matter
  • Improve service standards
  • Tune comms and tone
  • Create a CX measurement plan

Sofia is available on the Starter plan & all yearly memberships.

Marcus

Digital Technology Advisor

Digital Strategy Trends Implementation

Turns ambition into delivery. Practical guidance on roadmaps, choices and execution.

  • Pressure-test a digital or AI roadmap
  • Challenge delivery plans and timelines
  • Translate business goals into clear tech expectations
  • Sanity-check architecture and vendor claims
  • Surface risks, trade-offs and governance gaps

Marcus is available on all yearly membership plans.

Taylor — People & Performance Advisor profile photo

Taylor

People & Performance Advisor

Talent Management Policy Rewards

Senior, strategic and practical. Taylor helps navigate performance, expectations and people management with confidence and fairness.

  • Frame and document performance issues
  • Manage underperformance within policy
  • Clarify role scope and accountability
  • Support fair and consistent people decisions
  • Prepare for high-risk people conversations

Taylor will be available on all yearly memberships.

Expert advisors and specialists are able to review documents (plans, slides, spreadsheets, registers and drafts) and give structured feedback.